Privacy Policy

Welcome to US Pest Control Services ("we," "us," or "our"). We operate the website www.pestcontrol.ushomesservices.com/ and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service or interact with us.

US Pest Control Services acts as a referral service and intermediary connecting consumers with third-party pest control service providers. By using our service, you agree to the collection and use of information in accordance with this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our service.

We collect information you provide directly to us, information collected automatically when you use our service, and information from third-party sources.

Personal Information You Provide

• Contact Information: Name, email address, phone number, and mailing address.
• Service Details: ZIP code, pest type, description of your pest problem, property size, and preferred service timing.
• Communication Data: Records of communications between you and our team or our service providers.

Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and interaction data.
• Location Data: Approximate location based on IP address or the ZIP code you provide.
• Cookies & Tracking: Data collected through cookies, web beacons, and similar technologies (see Section 6).

We use the information we collect for the following purposes:

• Service Matching: To connect you with appropriate, licensed pest control providers in your area based on your pest problem and location.
• Communication: To respond to your inquiries, send service-related updates, and facilitate communication between you and matched providers.
• Service Improvement: To analyze usage patterns, improve our website and matching algorithms, and develop new features.
• Marketing: To send promotional materials and updates (you may opt out at any time).
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

Depending on your location, you may have certain rights regarding your personal information:

California Residents (CCPA/CPRA)

• Right to Know: You can request information about the categories and specific pieces of personal data we collect, use, and disclose.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You can opt out of the "sale" or "sharing" of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Other US States

Various state laws may provide you with similar rights, including the right to access, correct, or delete your personal information, and to opt out of targeted advertising. The specific rights available to you depend on your state of residence.

How to Exercise Your Rights

To exercise any of these rights, please contact us at call (844) 369-0948. We will respond to your request within 30 days.

Our service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take appropriate action to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the service after the posting of changes constitutes your acceptance of such changes.